Super 7 Series: Your Business is Content Ready 5 of 7
FAQs and Common Questions
Frequently asked questions (FAQs) and common customer inquiries can be addressed in social media posts. Creating content that provides solutions to common problems or answers common questions demonstrates expertise and provides value to followers.
- Create carousel posts with one Q&A per slide.
- Make short-form reels or stories to answer FAQs on video.
- Use a recurring “You Asked, We Answered” theme.
- Round up top questions into a blog post or newsletter.
- If you don’t have an FAQ page, start by jotting down your top 5 Qs and add them to your site.
- Turn FAQ responses into long-form blog posts with extra insight.
- Run an open Q&A prompt (“What did you always want to ask us?”) and use replies for future posts.
Pro Tip:
Attach a little context to every giveaway: include your logo, yes — but also a QR code, a contact card, or a tag that says what you do.
SWAG should connect back to your business, not just look cool.
📌 Part of the Black Swann Consulting Super 7 Series
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