Client Success Story - BSC - Black Swann Consulting

Case Study: Website Development for a Regional Conference

Project Brief

A regional group of a national organization was organizing a multi-organization conference. They required a website to provide event details, register attendees, and process registration fees efficiently.


The Challenge

The project presented several challenges:

  1. Multi-Organization Collaboration:
    • Input was required from multiple stakeholders across five states, necessitating clear and consistent communication.
    • Coordination involved conference calls, video calls, and emails to ensure all feedback was incorporated.
  2. Tight Timeline:
    • The conference was scheduled for eight weeks from the project start, with registration needing to open six weeks before the event.

The Solution

To meet the client’s requirements and overcome the challenges, we implemented the following solution:

1. Website Development

  • Platform Selection:
    • Chose a WordPress theme that aligned with the organization’s needs and branding.
  • Site Structure:
    • Built an 11-page website to house all necessary information, including event details, schedules, and contact information.

2. Registration and Payment Processing

  • Plugin Integration:
    • Utilized a WordPress plugin to enable attendee registration and payment processing.
  • Direct Fund Transfer:
    • Configured the payment system to transfer all registration fees directly into the organization’s bank account.

3. Communication and Collaboration

  • Stakeholder Engagement:
    • Conducted regular conference calls, video meetings, and email exchanges to gather input and provide updates.
  • Feedback Incorporation:
    • Ensured all stakeholder feedback was reviewed and integrated into the website design and functionality.

Results

The project was successfully completed within the tight timeline, delivering the following outcomes:

  1. Professional Website:
    • An 11-page website was launched, providing a centralized platform for event details and registration.
  2. Streamlined Registration:
    • Attendees could easily register and pay online, simplifying the process for both the organization and participants.
  3. Effective Collaboration:
    • Clear communication and stakeholder engagement ensured all input was incorporated, resulting in a website that met the needs of all parties.

Conclusion

This project demonstrated the importance of effective communication and efficient project management in delivering a high-quality website within a short timeframe. By leveraging WordPress and integrating registration and payment functionality, we provided a seamless solution that supported the success of the regional conference.