Client Success Story - BSC - Black Swann Consulting

Case Study: Transition to a Paperless Environment for a
Wealth Management Company

Project Brief

A wealth management company sought to eliminate decades of paper client files and transition to a fully paperless environment. The goal was to enable financial consultants to access all necessary client files directly from their desks.


The Challenge

  1. Volume of Documents:
    • Over 50 filing cabinets filled with client documents spanning decades needed to be digitized.
  2. Data Migration:
    • All scanned documents had to be accurately organized and integrated into the company’s existing LaserFiche environment.
  3. Efficiency and Accuracy:
    • The digitization process required careful handling to ensure no documents were lost or misfiled during the transition.

The Solution

To address these challenges, we implemented the following solution:

  1. Document Scanning and Digitization:
    • Developed a systematic process for scanning all physical client documents.
    • Utilized high-speed scanners to handle the large volume of files efficiently.
  2. Organization and Indexing:
    • Categorized and indexed documents to ensure easy retrieval within the LaserFiche system.
    • Established a consistent naming convention to maintain organization and improve searchability.
  3. Integration with LaserFiche:
    • Imported all digitized files into the existing LaserFiche environment.
    • Configured the system to allow financial consultants to securely access client files from their desks.
  4. Quality Control:
    • Implemented a thorough quality assurance process to verify that all documents were scanned, indexed, and uploaded accurately.

Results

  1. Paperless Transformation:
    • Successfully eliminated over 50 filing cabinets of paper files, creating a fully digital document management system.
  2. Improved Accessibility:
    • Financial consultants gained instant access to client files from their desks, streamlining workflows and improving efficiency.
  3. Cost and Space Savings:
    • Freed up office space previously occupied by filing cabinets and reduced costs associated with paper storage.

Conclusion

By transitioning to a paperless environment, the wealth management company modernized its operations, improved accessibility, and enhanced overall efficiency. The successful integration with LaserFiche set the foundation for a more organized and sustainable future.